General Terms of Service

The information contained in this email is general in nature. Start Living powered by Gallery Homes does not offer financial advice. Those interested should seek professional advice before making any financial decisions. Homepay construction loans are offered by Origin Finance ABN 51 119 531 252 and Columbus Capital ABN 51 119 531 252, Australian Financial Services Licence (AFSL) and Australian Credit Licence (ACL) 337303. With the support of other intermediaries including Tradies Finance Pty Ltd (ACL 39232.

Gallery Homes is not a credit provider and does not hold an Australian Credit Licence. We do not provide credit assistance or suggest specific credit products. All lending assessments are conducted by licensed mortgage broker who will offer multiple lending options to you. Full details available from Jaide Herd at Express Finance.

* Assumes a $900,000 package over 30 years, couple with combined income of $180,000 p.a, 0 dependents, no existing debts, and standard living expenses. Compared as at December 2025 by Jaide Herd against the lending criteria of major Australian banks using public borrowing calculators and internal models that may change without notice. Always confirm current borrowing capacity with a licensed credit adviser.

*Applicable for New Home Deposits only in select Gallery Group approved estates within select QLD Build Zones.

This content is not legal or financial advice and should not be relied upon as such. Gallery Homes (ABN 81 151 101 914), Homepay (Aus) Pty Ltd (ABN 51 655 094 876) and Jaide Hope Spencer Herd T/AS Express Finance (ABN 92 842 464 261, ACL 387856) recommend seeking independent professional advice before making any financial decisions. Homepay loans are offered by Origin MMS, a division of Columbus Capital Pty Ltd (ABN 51 119 531 252, AFSL and ACL 337303).

 

Overview

‍This website is operated by Gallery Group. Throughout the site, the terms “we”, “us” and “our” refer to Gallery Group. Gallery Group offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, partners, customers, suppliers, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Website Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your application or services.

 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Accuracy, Completeness, and Timelines of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited availability.

We have made every effort to display as accurately as possible the colours and images of our homes that appear throughout this website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis subject always to the content and applicability of consumer protection, financial and building and construction legislation in force from time to time and from place to place. All descriptions of homes pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any feature at any time. Any offer for any home feature or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Accuracy of Applications and Account Information

We reserve the right to refuse any application you submit to us. We may, in our sole discretion, refuse the progression of any application. These restrictions may include applications placed by or under the same customer account. In the event we make a change to or cancel an application, we may attempt to notify you by contacting the e-mail and/or phone number provided at the time the application was made. We reserve the right to limit or prohibit applications that, in our sole judgment, appear to be placed by competitors, suppliers and anyone displaying ill-intentions.

You agree to provide current, complete and accurate information for all applications made through our website. You agree to promptly update your information, including your payslips, bank statements and expense summaries.

 

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

 

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate, amongst other things, to product descriptions, pricing, promotions, offers, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, council or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

In no case shall Gallery Group, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Indemnification

You agree to indemnify, defend and hold harmless Gallery Group and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.‍

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland.

 

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Contact Information

You can review the most current version of the Terms of Service at any time at this page.

Questions about the Terms of Service should be sent to us at jamie.f@gallerygroup.com.au

T-Shirt Promotion Terms

Schedule

Promotion Name
  • Start Living – T-Shirt Promotion
Promotion Type
  • Consumer and Trade Promotion
Promoter
  • Gallery Homes Pty Ltd ABN 81 151 101 914 of Suite 38E-K The Promenade, Sanctuary Cove QLD 4212 (07) 5514 8557
Jurisdiction
  • Open to Queensland and New South Wales Residents only
Entry Restrictions
  • Entrants must be Australian residents 18 years of age or older.
  • Employees, directors (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.
Promotion Period
  • The Promotion starts on the 4th of December 2025 at 12:00pm AEST.
  • The Promotion ends on the 6th of December 2025 at 11:59am AEST.
  • No entries will be accepted after the Promotion closes.
Verification Requirements
  • Entrants may be required to provide proof of identity and residency.
Entry Procedure – Prize Draw
  • Entry is open to residents of QLD and who have posted a photo of them wearing the Start Living T-Shirt to their Instagram Account with the hash tag “#Start Living”. The Instagram Account must be valid and authentic. The Instagram Account must be following and continue to follow Gallery Group and Start Living.
  • One entry per person is permitted.
Draw Details
  • The draw will take place between 11:00am AEST on 8 December and 11:00am on 10 December 2025.
  • The first valid entry drawn will win a gift voucher valued at $5,000.00 to be used at the Mondrian Gold Coast.
  • Prize Draw Location: Suite 41F Quay Street, Sanctuary Cove 4212 QLD
  • Draw Method: Random Electronic
Prize Details
  • There is a single prize for each individual prize draw. We will be offering a $5,000.00 Mondrian Gold Coast gift voucher. However, should the prize be changed, the total maximum costs of the prize will not exceed $5,000.00.
Prize Restrictions
  • Prizes are not transferrable or exchangeable and cannot be redeemed as cash. The Promoters decision is final, and no correspondence will be entered into.
Notification of Winners
  • The winner will be notified by email, SMS, phone or Instagram within 2 days of the prize draw.

 

Prize Claim Dates and Unclaimed Prize Arrangements

Prizes must be claimed within one month of the Prize Draw. In the event of an unclaimed gift voucher, a second chance winner will be drawn at 9am, two months from the original prize draw date. Any second chance draw winner will be contacted by email, SMS or Instagram within 2 days of the draw.

 

Collection of Entrants Personal Information

The Promoter will collect your personal information pursuant to this Promotion in order to conduct the Prize Draw only.

 

Conditions of Entry

These Conditions of Entry incorporate and must be read together with the Schedule for this Promotion. The Schedule prevails to the extent of any inconsistency with these Conditions of Entry. Participation in the Promotion constitutes acceptance of these Conditions of Entry.

Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, except where stated otherwise.

 

Eligibility

This is a consumer promotion, entry to this Promotion is open to residents of the Relevant State/s who meet the Entry Restrictions.

Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or organisations associated with the Promotion are ineligible to enter. “Immediate families” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the director, manager, employee, officer or contractor.

 

Entry

The Promotion will be conducted during the Promotion Period.

To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period.

Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by the Promoter in any other form.

Entrants may enter the Promotion once only; multiple entries are not permitted.

Entries must be received by the Promoter during the Promotion Period. Online, SMS and other electronic entries are deemed to have been received at the time of receipt into the promotion database and not at the time of transmission by the entrant.

 

Determining and Notifying Winners

The prize draw(s) will be conducted in accordance with the Draw Details. The prize(s) will be awarded to the valid entry or entries (as applicable) randomly drawn in accordance with the Prize Details.

Winners will be notified as specified in the Schedule.

 

Prizes

The prize(s) are specified in the Prize Details. The prize(s) are subject to any restrictions specified in the Schedule. The total prize pool is specified in the Schedule.

 

Claiming Prizes

Prizes must be claimed by the Prize Claim Date in accordance with any claim instructions set out in the Schedule.

If a prize is not accepted or claimed by the Prize Claim Date, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to distribute the unclaimed prizes in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified.

 

General

The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.
The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant:

  • fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction;
  • tampers with or benefits from any tampering with the entry process or the operation of the Promotion;
  • submits an entry which in the Promoter’s opinion is not in accordance with these Conditions of Entry;
  • acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or
  • engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter.

This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.

Entrants must comply with the Verification Requirements. The Promoter may require entrants to provide these to the Promoter or its agent as part of the entry verification or prize claim process. Failure to provide these to the Promoter’s satisfaction will result in the relevant entry being declared invalid (and, at the Promoter’s discretion, in all the entrant’s entries being declared invalid).

All entries will be the property of the Promoter and will not be returned.

Prizes are not transferable or exchangeable and, except for cash prizes, cannot be redeemed for cash or any other form of compensation. The value of each prize is accurate as at the time of preparation of this material. The Promoter accepts no responsibility for any variation in the value of a prize after that date. If a prize is unavailable for any reason, the Promoter may substitute it for another item of equal or higher value, subject to the approval of the relevant authorities in the Relevant State(s), if required. If a winner does not take an element of a prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that element of the Prize. The Promoter accepts no other liability or responsibility for any loss incurred by a winner or any other party if any prize (or any part of a prize) is unavailable for any reason.

If requested by the Promoter, entrants and winners (or their companion(s), if applicable) must sign (or procure that their parent/guardian signs) an indemnity and exclusion of liability form provided by the Promoter, in favour of the Promoter and all parties involved in this Promotion and/or providing the prize, before they participate in the Promotion and/or the prize. If they or their parent/guardian do not sign that form within the time specified by the Promoter, they will not be able to participate and the relevant entrant’s or winner’s entry or claim will be deemed invalid. Where an entry is declared invalid prior to the Prize Claim Date, the Promoter may determine a new winner in accordance with the Unclaimed Prize Arrangements.

If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to the approval of the relevant authorities in the Relevant State(s), if required.

A winner has rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These rights include a statutory guarantee that any services provided by the Promoter will be rendered with due care and skill and that any goods will be of acceptable quality. These Conditions of Entry do not exclude, restrict or modify those statutory rights in any way. However, to the extent that it is permitted by law to do so, the Promoter makes no representations or warranties, express or implied, other than the Australian Consumer Law, regarding the quality or suitability of the prize awarded under these Conditions or Entry and will not be responsible for breach of any such implied terms.

The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.

The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.

The Promoter accepts no responsibility for any tax implications that may arise from the prize winnings. Independent financial advice should be sought.

Where the operation of this Promotion results in, for GST purposes, supplies being made for non-monetary consideration, entrants agree to follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion and to relevant authorities in the Relevant States, and the winner’s name and State/Territory of residence may be published in accordance with these Conditions of Entry and is required under relevant legislation. The Promoter’s privacy policy is available on the Promoter’s website

Information on how to enter and on prizes form part of the Terms and Conditions. Entry into this competition deems acceptance of these Terms and Conditions and the Terms and Conditions contained on the Gallery Homes and Start Living websites. To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail. This is a non-acquisitive competition governed by these Terms and Conditions. The Promoter reserves the right to amend these Terms and Conditions. The Promoter may also cancel or suspend this competition at any time, and if an event beyond the control of the Promoter corrupts or affects the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition. The Promoter reserves all rights to cease the competition and prizes at any time at their complete discretion. This promotion is in no way sponsored, endorsed, administered by or associated with Instagram or Meta Platforms.

QR Code Webinar Terms

Schedule

Promotion Name
  • Start Living QR and Webinar
Promotion Type
  • Consumer and Trade Promotion
Promoter
  • Gallery Homes Pty Ltd ABN 81 151 101 914 of Suite 38E-K The Promenade, Sanctuary Cove QLD 4212 (07) 5514 8557
Jurisdiction
  • Open to Queensland and New South Wales Residents only
Entry Restrictions
  • Entrants must be Australian residents 18 years of age or older.
  • Employees, directors (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.
Promotion Period
  • The Promotion starts on the 4th of December 2025 at 12:00pm AEST.
  • The Promotion ends on the 6th of December 2025 at 11:59am AEST.
  • No entries will be accepted after the Promotion closes.
Verification Requirements
  • Entrants may be required to provide proof of identity and residency.
Entry Procedure – Prize Draw
  • Entry is open to residents of QLD and who have scanned the QR Code and completed the relevant “Start Living Survey” and watched the Start Living Webinar.
  • One entry per person is permitted.
Draw Details
  • The draw will take place between 11:00am AEST on 8 December and 11:00am on 10 December 2025.
  • The first valid entry drawn will win a $5,000.00 Mondrian Gold Coast.
  • Prize Draw Location: Suite 41F Quay Street, Sanctuary Cove 4212 QLD
  • Draw Method: Random Electronic
Prize Details
  • There is a single prize for each individual prize draw. We will be offering a $5,000.00 Mondrian Gold Coast gift voucher. However, should the prize be changed, the total maximum costs of the prize will not exceed $5,000.00.
Prize Restrictions
  • Prizes are not transferrable or exchangeable and cannot be redeemed as cash. The Promoters decision is final, and no correspondence will be entered into.
Notification of Winners
  • The winner will be notified by email, SMS or Instagram within 2 days of the prize draw.

 

Prize Claim Dates and Unclaimed Prize Arrangements

Prizes must be claimed within one month of the Prize Draw. In the event of an unclaimed gift voucher, a second chance winner will be drawn at 9am, two months on from the original prize draw date. Any second chance draw winner will be contacted by email, SMS or Instagram within 2 days of the draw.

 

Collection of Entrants Personal Information

The Promoter will collect your personal information pursuant to this Promotion in order to conduct the Prize Draw only.

 

Conditions of Entry

These Conditions of Entry incorporate and must be read together with the Schedule for this Promotion. The Schedule prevails to the extent of any inconsistency with these Conditions of Entry. Participation in the Promotion constitutes acceptance of these Conditions of Entry.

Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, except where stated otherwise.

 

Eligibility

This is a consumer promotion, entry to this Promotion is open to residents of the Relevant State/s who meet the Entry Restrictions.

Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or organisations associated with the Promotion are ineligible to enter. “Immediate families” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the director, manager, employee, officer or contractor.

 

Entry

The Promotion will be conducted during the Promotion Period.

To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period.

Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by the Promoter in any other form.

Entrants may enter the Promotion once only; multiple entries are not permitted.

Entries must be received by the Promoter during the Promotion Period. Online, SMS and other electronic entries are deemed to have been received at the time of receipt into the promotion database and not at the time of transmission by the entrant.

 

Determining and Notifying Winners

The prize draw(s) will be conducted in accordance with the Draw Details. The prize(s) will be awarded to the valid entry or entries (as applicable) randomly drawn in accordance with the Prize Details.

Winners will be notified as specified in the Schedule.

 

Prizes

The prize(s) are specified in the Prize Details. The prize(s) are subject to any restrictions specified in the Schedule. The total prize pool is specified in the Schedule.

 

Claiming Prizes

Prizes must be claimed by the Prize Claim Date in accordance with any claim instructions set out in the Schedule.

If a prize is not accepted or claimed by the Prize Claim Date, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to distribute the unclaimed prizes in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified.

 

General

The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.

The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid, and prohibit further participation by an entrant in this Promotion, if the entrant:

  • fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction;
  • tampers with or benefits from any tampering with the entry process or the operation of the Promotion;
  • submits an entry which in the Promoter’s opinion is not in accordance with these Conditions of Entry;
  • acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or
  • engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter.

This includes where entrants share receipts or product labels to enter the Promotion or where entrants use multiple names or addresses to register multiple entries.

Entrants must comply with the Verification Requirements. The Promoter may require entrants to provide these to the Promoter or its agent as part of the entry verification or prize claim process. Failure to provide these to the Promoter’s satisfaction will result in the relevant entry being declared invalid (and, at the Promoter’s discretion, in all the entrant’s entries being declared invalid).

All entries will be the property of the Promoter and will not be returned.

Prizes are not transferable or exchangeable and, except for cash prizes, cannot be redeemed for cash or any other form of compensation. The value of each prize is accurate as at the time of preparation of this material. The Promoter accepts no responsibility for any variation in the value of a prize after that date. If a prize is unavailable for any reason, the Promoter may substitute it for another item of equal or higher value, subject to the approval of the relevant authorities in the Relevant State(s), if required. If a winner does not take an element of a prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winner and neither cash nor any other form of compensation will be supplied in lieu of that element of the Prize. The Promoter accepts no other liability or responsibility for any loss incurred by a winner or any other party if any prize (or any part of a prize) is unavailable for any reason.

If requested by the Promoter, entrants and winners (or their companion(s), if applicable) must sign (or procure that their parent/guardian signs) an indemnity and exclusion of liability form provided by the Promoter, in favour of the Promoter and all parties involved in this Promotion and/or providing the prize, before they participate in the Promotion and/or the prize. If they or their parent/guardian do not sign that form within the time specified by the Promoter, they will not be able to participate and the relevant entrant’s or winner’s entry or claim will be deemed invalid. Where an entry is declared invalid prior to the Prize Claim Date, the Promoter may determine a new winner in accordance with the Unclaimed Prize Arrangements.

If for any reason any aspect of this Promotion does not or is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to the approval of the relevant authorities in the Relevant State(s), if required.

A winner has rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These rights include a statutory guarantee that any services provided by the Promoter will be rendered with due care and skill and that any goods will be of acceptable quality. These Conditions of Entry do not exclude, restrict or modify those statutory rights in any way. However, to the extent that it is permitted by law to do so, the Promoter makes no representations or warranties, express or implied, other than the Australian Consumer Law, regarding the quality or suitability of the prize awarded under these Conditions or Entry and will not be responsible for breach of any such implied terms.

The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.

The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.

The Promoter accepts no responsibility for any tax implications that may arise from the prize winnings. Independent financial advice should be sought. Where the operation of this Promotion results in, for GST purposes, supplies being made for non-monetary consideration, entrants agree to follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion and to relevant authorities in the Relevant States, and the winner’s name and State/Territory of residence may be published in accordance with these Conditions of Entry and is required under relevant legislation. The Promoter’s privacy policy is available on the Promoter’s website

Information on how to enter and on prizes form part of the Terms and Conditions. Entry into this competition deems acceptance of these Terms and Conditions and the Terms and Conditions contained on the Gallery Homes and Start Living websites. To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail. This is a non-acquisitive competition governed by these Terms and Conditions. The Promoter reserves the right to amend these Terms and Conditions. The Promoter may also cancel or suspend this competition at any time, and if an event beyond the control of the Promoter corrupts or affects the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition. The Promoter reserves all rights to cease the competition and prizes at any time at their complete discretion. This promotion is in no way sponsored, endorsed, administered by or associated with Instagram or Meta Platforms.